Thought provoking discussion with Rob Gorney, Head of U.S. Cards Transformation at TD Bank, about how transforming credit card offerings can transform customer experience.

Rob Gorney leads TD’s cards transformation team, which is dedicated to improving capabilities across the U.S. credit cards business to improve customer experiences and enable growth. With more than 20 years of experience in both international and start-up organizations in the financial services sector, Rob has an extensive background in process reengineering and deep expertise in deploying agile methodologies for large-scale program initiatives.

If you have additional questions, please contact Rob at